Warranty Guarantee

our guarantee

All frames, upholstery and other parts or pieces of equipment including but not limited to, ropes, straps, handles, wheels, foot straps, fuzzies, pulleys, rotational disks, and foam rollers have a 12-month warranty.

  1. The warranty period begins on the date of purchase.
  2. The warranty covers defects in materials and workmanship under normal use.
  3. The warranty does not cover damage caused by misuse, abuse, or unauthorized modifications.
  4. The warranty does not cover normal wear and tear.
  5. To be eligible for warranty service, you must provide proof of purchase.
  6. If a defect is discovered during the warranty period, the equipment will be repaired or replaced at no cost to you.
  7. The decision to repair or replace the equipment will be at the manufacturer's sole discretion.
  8. The warranty does not cover any shipping costs associated with repair replacement.
  9. The warranty is non-transferable and only applies to the original purchaser.
  10. Any repairs or modifications made to the equipment by anyone other than an authorised service technician will void the warranty.
  11. The warranty does not cover damage caused by natural disasters, such as floods or earthquakes.
  12. The manufacturer reserves the right to modify the warranty at any time, provided that such modifications do not adversely affect the customer's rights under the warranty.

 

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